Privacy Policy

1. Introduction

This Privacy Policy explains how M/S R.K. Awasthi (“we”, “us” or “our”) handles personal information submitted through this website. By using the website or sending an enquiry, you acknowledge the practices described here.

2. Information We Collect

When you use our enquiry form, call us or email us, we may collect your name, phone number, email address, selected service, project location, project requirements and any other information you choose to provide.

Our hosting environment may also record limited technical data such as IP address, browser type, device type, referring page, access time and pages visited for security, diagnostics and website performance.

3. How We Use Information

We may use information to respond to enquiries, prepare quotations, assess project or equipment requirements, coordinate business discussions, improve the website, protect our systems and meet applicable legal or regulatory obligations.

4. Sharing and Disclosure

We do not sell personal information. Information may be shared with relevant personnel or group entities where necessary to respond to a request, deliver services or coordinate a project. We may also disclose information when required by law, regulation or a valid legal process.

5. Cookies and External Services

The website may use essential technical cookies required by WordPress. Fonts or other website resources may be delivered by external service providers, which may receive standard connection information. If analytics or additional third-party services are introduced, this policy should be updated accordingly.

6. Data Security and Retention

We use reasonable administrative and technical measures to protect information. However, no internet transmission or storage method is completely secure. We retain information only for as long as reasonably necessary for the purpose collected, business records, dispute resolution or legal compliance.

7. Your Choices

You may ask us to review, correct or delete personal information you have submitted, subject to applicable legal and business-record obligations. You may also choose not to submit the website form and contact us directly by phone.

8. Children’s Privacy

This business website is not directed to children, and we do not knowingly collect personal information from children through it.

9. Changes to This Policy

We may update this policy to reflect changes in the website, our practices or applicable requirements. The latest version will be published on this page with its updated date.